Customer satisfaction Archives | The Write Idea

Category Archives for "Customer satisfaction"

Mar 13

Yes

By Renae Gregoire | Content , Customer experience , Customer satisfaction , Differentiation , Empathy , Inspiration , Marketing , Online marketing , Readability , Small business , The Yes Advantage , Tools , Usability , Web content , Web content writing , Website development , Writing , Youtility

Join my tribe?Do you sweat the small stuff? Do you want your online presence to inspire trust and confidence? Do you grit your teeth when others don’t care enough about YOUR web experience? Are you all about creating an excellent website and excellent content that makes it easy for people to get to know, like, […]

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Jan 20

The “please pay more since you are my customer” pricing strategy

By Renae Gregoire | Customer satisfaction , Ecommerce , Online marketing

The email may as well been headed: “Hey, you already paid full price, so this deal is not for you.” I’m so annoyed with MarketingProfs.  And a little with myself. I’m a PRO MarketingProfs member, which means I pay an annual fee for access to special content and events like webinars. I also get PRO member discounts […]

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