Category Archives for "Usability"

Jan 18

Should we expect even memes to be usable?

By Renae Gregoire | Annoying websites , Social media , Usability

Poke around my website and blog. You will quickly notice I carry the banner of usability: Usable websites! Usable documents! Usable applications! Usable hardware! Usable … memes? Okay, so your business may not be in the business of creating memes. But, if it was, I’d say that even the lowly meme and how you present it deserves consideration and attention to […]

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Jan 17

How to reduce shopping cart abandonment

By Renae Gregoire | Annoying websites , Ecommerce , Usability

Is your ecommerce site loaded with minefields, each of which may cause shopping cart abandonment, and inadvertently kill a sale? What kind of minefields? Consider:​Site speed, or how long customers wait for stuff to load​Product reviews, either on your site or elsewhereProduct visuals, whether images, videos, or the lack thereofContact details, whether easy to find or […]

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Jan 17

Sign up to get YES-driving content delivered right to your inbox

By Renae Gregoire | Content , Customer experience , Customer satisfaction , Differentiation , Empathy , Inspiration , Marketing , Online marketing , Readability , Small business , The Yes Advantage , Tools , Usability , Web content , Web content writing , Website development , Writing , Youtility

Hi there.If you’re an excellence-focused online marketer, small business owner, or entrepreneur, and if you want to communicate your value and offerings in ways that lead more prospects to YES — with less friction and effort — then you want The Yes Advantage.​What’s The Yes Advantage?​Glad you asked.When you have The Yes Advantage, prospects say:​”Yes, […]

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