Category Archives for "Freelance fails"

Jan 21

“Your company sucks!” The value of negative feedback

By Renae Gregoire | Customer experience , Freelance fails , Marketing

Have you ever been swayed by a company’s testimonials? You know, those customer statements that tell you why you should buy? As a prospect, you read through the glowing testimonials thinking, “Gee, if all these people were happy, then maybe I will be, too!”​ Trouble is, no company willingly publishes negative testimonials. Amazon and Yelp aside, could you […]

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